Shipping Policy

DOMESTIC SHIPPING

Walter Baker offers FREE ground shipping on all domestic orders within the United States. 

Once your order is placed, you will receive a confirmation email letting you know we have received your order and are working to get it shipped out. Orders are processed within 1-2 business days pending availability and credit verification. Delivery addresses cannot be changed or edited after an order is placed.

When your order has been shipped, you will receive a shipping confirmation via email with the shipping date and tracking number. Shipping times vary; for standard UPS Ground service, we estimate you will receive your order within 3 – 7 business days of its ship date.

After delivery to the shipping address indicated on your order, WALTER BAKER cannot be held responsible for lost or stolen packages.

All domestic orders are shipped via UPS service, Monday through Friday, excluding holidays.  Please note we cannot ship packages to P.O. boxes or APO/FPO addresses. Orders placed on Saturday, Sunday, and holidays will be processed on the next available business day.

INTERNATIONAL SHIPPING

If interested in shipping internationally, please give us a call 212-300-4353 for any assistance.

For orders outside the United States, shipping rates are calculated based on your order weight and your zip code. These rates come directly from UPS and can change without notice. 

After you place an order you will receive an order confirmation email.  Orders are processed within 1-2 business days pending availability and credit verification. Delivery addresses cannot be changed or edited after an order is placed.

Once your order has been processed you will receive an email with a confirmation of your order’s ship date. We estimate you will receive your order within 7 – 12 business days of its ship date, however, shipping times do vary. International Orders are shipped via UPS.

No returns or exchanges on international shipping - all international orders are final sale

TAXES AND CUSTOMS

Import duties and taxes are not included in the item price or international shipping cost. Duty and tax charges are your responsibility and will be collected from you by your country’s local carrier prior to delivery. Please check with your country’s customs office to determine what these additional costs are prior to purchase. WALTER BAKER is not responsible for any duties, taxes or fees associated with the import and final delivery of your order.

DELIVERY TIMES

Delivery times are estimates. Delivery can take longer than expected due to customs clearance procedures in certain countries. WALTER BAKER is not responsible for unanticipated delays by carriers or customs clearance.