A refund will be issued for 100% of the purchase price, less shipping and insurance costs incurred by us, if any (for example, as the result of a free shipping promotion). Refunds will not include any shipping or insurance costs you incur in receiving the item or in returning the item to us.<br /><br />On International orders, refunds also will not include any customs or import duties, brokerage fees, or taxes paid on shipments.